Frequently Asked Questions
WHY SHOULD YOU PARTNER WITH 1GS?
HOW DOES CUSTOMER SERVICE AND COMMUNICATION WORK WITH 1GS?
All of your services and communication will occur with US based team members. Our internet marketing agency is headquartered in Miami, Florida and we proudly serve clients across the United States, North America and globally. We value our team’s diversity where we speak 4 languages which are English, Hindi, Spanish, and Italian.
HOW DO YOU WORK WITH CLIENTS IN DIFFERENT TIME ZONES OR COUNTRIES?
We believe in communication and transparency as vital attributes to business success. Our Account Managers and Customer Service team is available by phone, email and text from 9am EST to 6pm EST M-F. We believe in providing great customer service with quality support and prompt response times.
WHAT IS THE PROCESS IF WE CHOOSE TO WORK TOGETHER WITH 1GS?
This is very simple. We like to keep it that way. Once our agreement is signed, within 24 hours, your account manager will send a detailed email with the next steps and include the onboarding questionnaires for services selected. Once we receive that completed, your account manager will set up a series of calls per your schedule and campaign, to check-in and keep you updated on all campaigns and results.
HOW ARE YOUR AGREEMENTS STRUCTURED?
We do require a 3-month initial commitment from new clients as it takes some time to generate your results after campaign setup completion, however, we are available for weekly calls to track the progress & KPI’s.
HOW MUCH DOES IT COST?
All our services are customized to your goals and objectives. Our Digital Marketing Inbound Packages start at $1,500 per month and a la carte services such as SEO and Social Media Management start at $999 per month. Our clients typically see a 3x ROI within 3-6 months. To receive a customized quote, please contact us and a member of our Miami internet marketing agency will be in touch within 24 hours.